Terms of Service

Terms of Service

Last updated: 30/12/2025

This website is operated by Pipsqueak Prints & Crafts. Throughout the site, the terms “we”, “us” and “our” refer to Pipsqueak Prints & Crafts. By accessing or using our website and services, you agree to be bound by the following Terms of Service.

If you do not agree to these terms, you must not use our website or services.

1. Online Store Terms

By placing an order through this website, you confirm that:

  • You are at least the age of majority in your state or territory
  • You are legally capable of entering into binding contracts
  • You are providing accurate and complete information

You must not use our products or services for any illegal or unauthorised purpose.

2. Products & Descriptions

We make every effort to accurately display and describe our products.

Please note:

  • Many of our products are 3D-printed, handmade, or made-to-order
  • Minor surface variations, layer lines, or small imperfections are normal characteristics of these products
  • Colours may vary slightly due to screen displays and material batches

These characteristics do not constitute faults under Australian Consumer Law.

3. Pricing & Availability

All prices are listed in Australian Dollars (AUD) unless stated otherwise.

We reserve the right to:

  • Change prices at any time without notice
  • Correct pricing or typographical errors
  • Limit or cancel orders where permitted by law

Product availability is subject to change and may be limited.

4. Orders & Payments

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You authorise us to charge the total amount displayed at checkout
  • Orders may be refused or cancelled where permitted by law

Once an order has entered processing, changes or cancellations may not be possible.

5. Shipping & Delivery

Shipping and processing times are outlined in our Shipping Policy.

Please note:

  • Processing times are separate from delivery times
  • Delivery estimates are provided by third-party carriers and are not guaranteed
  • We are not responsible for delays outside our control

Customers are responsible for providing accurate delivery information at checkout.

6. Returns, Refunds & Australian Consumer Law

Returns and refunds are governed by our Refund & Returns Policy and operate in accordance with Australian Consumer Law.

Nothing in these Terms of Service limits or excludes your rights under Australian Consumer Law.

7. Custom & Made-to-Order Items

Custom or made-to-order items:

  • Are produced specifically for your order
  • Cannot be returned or refunded for change of mind

If a custom item is faulty or incorrect due to our error, we will provide an appropriate remedy as required by law.

8. Intellectual Property

All content on this website, including but not limited to:

  • Product designs
  • Images
  • Text
  • Logos and branding

is the property of Pipsqueak Prints & Crafts and must not be copied, reproduced, or used without written permission.

9. Limitation of Liability

To the extent permitted by law:

  • We are not liable for indirect, incidental, or consequential losses
  • Our liability is limited to the cost of the product purchased

Nothing in these terms excludes liability that cannot be excluded under Australian Consumer Law.

10. Third-Party Services & Links

Our website may include links to third-party websites or services.

We are not responsible for:

  • The content, accuracy, or practices of third-party websites
  • Any loss or damage resulting from use of third-party services

Use of third-party services is at your own risk.

11. Privacy

Your personal information is handled in accordance with our Privacy Policy.

12. Changes to These Terms

We reserve the right to update or replace these Terms of Service at any time.

Changes will take effect immediately upon being posted on this website. Continued use of the site constitutes acceptance of the updated terms.

13. Governing Law

These Terms of Service are governed by the laws of Queensland, Australia.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: info@pipsqueakprintscrafts.com
Location: Brisbane, QLD, Australia